FrontPage Support

I want to use FrontPage. How do I set it up for my account?

If you did not request FrontPage Server Extensions when you placed your order, they are not installed. Please submit a service ticket at Service Centre requesting FrontPage support for your web site. Be sure to include your User ID and domain name. There is no extra charge for the installation of FrontPage Server Extensions.

What version of FrontPage Server Extensions is installed on my web site?

We support the latest available version of FrontPage Server Extensions. However, if you have an older version of FrontPage, be aware that some WebBot components may not work well or at all. We do strongly suggest our customers who are still using FrontPage 97 and 98 to purchase or upgrade to the latest version of FrontPage because of the stability and compatibility with our servers and to utilize the newest FrontPage components.

There are bunch of /_vti_xxx/ directories and files in my public_html directory. Can I delete them?

If you log in to your site with FTP or Telnet and find some directories (for example, _vti* ) and files (for example, .htaccess ) that you did not upload, DO NOT delete them. These are FrontPage Server Extensions components. You will damage the FrontPage support for your web site if you remove them. If you accidentally delete them, please submit a service ticket at Service Centre and we will re-install the FrontPage Server Extensions for you.

Does FrontPage support "mailto" forms?

Yes. You must have an addition to your FrontPage form that states:
mailto: This e-mail address is being protected from spambots. You need JavaScript enabled to view it in order to get an information request form mail to you.

I am having a lot of problems with FrontPage. I am editing my web site on my computer and then uploading them through FTP. What am I doing wrong?

A site created with FrontPage should NOT be uploaded through FTP or some of the features will not work.

Please be aware that FrontPage maintains index and configuration files on the remote site. If you upload web pages to your web site with FTP, the changes will not be recorded, and FrontPage may begin to function abnormally thereafter. It is recommended that you use only FrontPage to modify a FrontPage site.

Here is the correct way to publish your FrontPage Web:

  1. Connect to the Internet
  2. Start FrontPage (Explorer). The "Getting Started..." window will pop up
  3. Select [Open FrontPage Web]
  4. Click [More Webs...]
  5. Type your web site address (for example, in the box entitled "Select a Web server or disk location"
  6. Click [List Webs], select the [Root Web] or the web you wish to edit, then input your User ID and Password
  7. You can now start creating your site by using the example web or by creating new pages yourself

Note that if you follow the above process, the [Publish FrontPage Web...] option is not required. The site is saved and automatically updated on the Web Server when changes are made.

Please also note that, by default, your FrontPage and UNIX account Passwords are the same. You may change the Password for your FrontPage if desire.


How Do I insert a hit counter?

To insert a FrontPage hit counter you must:
  • In the FrontPage Editor, place the insertion point where you want to create the Hit Counter.
  • On the Insert menu, point to [Active Elements] and then click [Hit Counter].
  • In the Hit Counter Properties dialog box, in the [Counter Style] field, select a counter style. The counter style is a series of GIF images containing the digits zero through nine
  • To reset the hit counter click [Reset Counter To] and enter the number to reset the counter to.
  • To supply a GIF image containing a customized set of the digits zero through nine, enter the relative URL of the image in the [Custom Image] field. Be sure to space these digits evenly in the custom image.
  • Click [OK]

    I already have the files of my web site in a directory on my hard drive. How do I publish my Current FrontPage Web?

    1. Close all open pages in the FrontPage Editor.
    2. Open up your local web site with FrontPage Explorer.
    3. In the FrontPage Explorer, click the " Publish " button on the toolbar. The Publish FrontPage Web dialog box is displayed. In this dialog box, specify the Location or URL to which you want to publish the current FrontPage web.You need to be connected to the internet before you can publish to the World Wide Web.
    4. In the Publish FrontPage Web dialog box, click OK. The FrontPage Explorer publishes the FrontPage web from your computer to the World Wide Web server you specified by typing in your domain name or IP address.

    NORTBOTS.HTM with Disk-based Webs

    Creating a disk-based web with the run-time components, such as search and form save result features, will not function properly until the web is published to a web server that has the FrontPage Server Extensions installed. When activating a browse-time component on a page from the disk-based web an end-user will receive a page that says "No Run-Time Bots Available" (the page is called "nortbots.htm"). The server extensions must be installed in order for the run-time components to function and that they are browsing against a web that does not have the server extensions installed. When you publish a disk-based web to a web server that has the FrontPage Server Extensions installed this message is no longer necessary since the "Run-Time Bots" functionality is now available. However, the links to the "nortbots.htm" page still exist in the web pages that contain the run-time components and can result in a "HTTP/1.0 404 Object not found" error when activating a run-time component. This update corrects the problem by removing the links to the "nortbots.htm" page when publishing to a FrontPage extended Web site.

    My FrontPage web site is generating error messages and cannot find certain pages. How do I fix this?

    Follow these steps to fix links in your FrontPage Web:
    1. Open your FrontPage Web as described here
    2. In FrontPage, click on the [Tools] menu and select [Re-calcuate Hyperlinks]

    What are the FrontPage Server Extensions?

    A few FrontPage features require FrontPage Server Extensions to operate. One example is the Search FrontPage component, which allows you to add site-wide searching to your Web site without programming. For these features to work, the Internet server hosting the FrontPage Web site must have the FrontPage server extensions installed. FrontPage includes a set of programs-the FrontPage Server Extensions-that are installed on the Web server computer on which your FrontPage webs are stored. If you installed the Microsoft Personal Web Server or Microsoft Peer Web Services, FrontPage Setup installed the FrontPage Server Extensions on your PC. The Server Extensions support authoring and administering FrontPage webs, along with browse-time FrontPage web functionality. For example, when an author is editing a FrontPage web, the Server Extensions support copying or publishing it to other Web servers, creating a table of contents for the web, adding themes and navigational structure to it, and updating hyperlinks to any pages that have been moved or renamed. Using the Server Extensions, an administrator can give a user, group of users, or a specific computer permissions to edit a FrontPage web, browse to it, or administer it. When a user browses a FrontPage web, the Server Extensions support search forms, discussions groups, form processing (including sending form results using e-mail), and other run-time features.

    What do I name my files?

    The starting point for a Web site is called the home page. It is the page that is retrieved and displayed by default when a user visits the Web site. The default home-page name for a server depends on the server configuration. On our Web servers, it is index.htm. Let FrontPage Explorer name your first page, which in this case will be index.htm. All other pages that follow can be named whatever you choose.

    If you are creating a page on cars then you will let FrontPage Explorer generate the name of the home page or first page for you which would be index.htm. If the next page you generate has to do with Ford Motors then you might want to name the second page fordmotor.htm. Do you see the pattern?


    What is the FrontPage Editor?

    You use the FrontPage Editor to create, design, and edit World Wide Web pages. As you add text, images, tables, form fields, and other elements to your page, the FrontPage Editor displays them as they would appear in a Web browser. Although it is a powerful tool, the FrontPage Editor is easy to use because of its familiar, wordprocessor interface. You do not need to learn Hypertext Markup Language (HTML) to use the FrontPage Editor because it creates all the HTML code for you. If you want to edit HTML code directly, you can use the FrontPage Editor's HTML view. In this view, you can enter text, edit HTML tags or script code, and use standard word-processing commands such as cutting, pasting, finding, and replacing.

    What is the FrontPage Explorer?

    You use the FrontPage Explorer to create the structure or layout of your Web site, apply graphical themes to its pages, organize its files and folders, import and export files, test and repair hyperlinks, administer access privileges, track tasks, and launch the FrontPage Editor to design and edit the contents of your Web pages. When your FrontPage web is completed, you use the FrontPage Explorer to publish it on your computer or the World Wide Web.